对客服务英语文案
【第1句】:(关于客人)服务性质的英文短语(50条)
【第1句】:Glad (nice ) to see you.见到您很高兴
【第2句】:We wish you a pleasant stay inour hotel.愿您在我们饭店过得愉快!
【第3句】:What can I do for you? 我能为您干点什么?
【第4句】:Just a moment, please.请稍等一下。
【第5句】:Let me wish you every success. 祝您一切顺利!
【第6句】:May I take your ba for you? 我可以为你拿你的手提包吗?
【第7句】:I'm sorry to have taken so much of your time. 对不起占用你太多时间了.
【第8句】:Room service ,May I come in ? 送餐服务,我可以进来吗?
【第9句】:What do you prefer ,tea or coffee? 你喜欢什么?茶还是咖啡.
【第10句】:There is a washroom at the end of the corridor.洗手间在走廊尽头。
【第2句】:请问宾馆用到的一些简单的接待客人的英语句子
【第1句】:Do you want to check in?
【第2句】:Do you want King Size Room or Standard Room?
【第3句】:Please follow me to have a look at this room.
【第4句】:The lowest price is XXXX yuan.
【第5句】:I am sorry that it's the lowest price, we can not make further concession.
【第6句】:Do you want to check in today?
【第7句】:How many days do you want to stay here?
【第8句】:Here is the room card( 酒店不说钥匙,都是房卡), please keep safely.
【第9句】:Please show me the voucher for registration.
【第10句】:Please pay me XX yuan, and xx for room rates, xx for deposit, and the deposit will return after you check out.
【第3句】:英文客服常用语
首先第一句一定是“This is 。
(工作地方)Operator,may I help you?” 然后剩下的话根据实际情况作答。 Is there anything I can do for you? What kind of infomation do you need? I'm sorry, the line is busy now。
I can get you through later。 (对不起,您要的号码现在占线,待会儿您在打) Please hold on,I will get it through for you。
(稍等,马上给你转过去) 基本上的“官话”大概其都是这些,都是“车轱辘话来回转”。 没事,千万别紧张,慢慢儿说,实在没听清楚还可以说: Sorry, would you mind repeating what you have just said? (对不起,您刚才说的我没听清,您能再重复一遍吗? ) 记住,只要“客气”就什么事儿都没有。
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